Privacy Policy

Our online Privacy Policy is designed to tell you how we collect and use information so that you (the “User” or “you”) can make an informed choice about using our Site (the “Site”), which is operated by 辛迪克(上海)科技有限公司 trading as Syncordia (China).

What information do we collect?

When you register on our Site, we ask for details like your full name, contact number, email address, the name of your educational institution, the position you hold and your area of interest in accessing our digital resources. Personal Information does not include any details relating to the banking or invoicing details of the Higher Education institution in which you work or your personal banking details. Any banking and invoicing details are handled and stored securely, via our external payment gateway provider.

Use of Personal Information

Where we ask you to enter your details, our general policy is to ask only for what we need and to use it only for the stated or obvious purposes for which it was collected.

In simple terms, the Personal Information we collect is used to provide you with the service that you have requested or to respond to an enquiry that you have made. You may also be included in our distribution list to receive notices of changes or other new additions to the Site.

Any Personal Information that you give us will be treated with the utmost care and security. It will not be used in ways to which you have not consented.

Any Personal Information we collect about you will only be transmitted to another Syncordia subsidiary in order for us to provide the services offered on this Site. We will fully comply with all applicable data protection legislation in the People's Republic of China and/or any other relevant jurisdiction during the operation of this Site.

We will not sell, rent or loan any Personal Information or identifiable data collected on this Site.

The only exceptions where we may share your Personal Information outside Syncordia's Corporate Group to third parties are in the event that:

  • We sell the whole or part of our business;
  • If we need to disclose this information in order to comply with relevant laws; or
  • if we are required to do so in legal proceedings.

The information collected from this Site could be stored for as long as is required for the uses stated above.

Period of grace

Should you request that we amend or suppress records containing your Personal Information we will endeavour to do so as promptly as practical; however you may receive communications for a transitional period whilst we process your records.

Data protection

edusource encrypts all Personal information submitted to our server via industry-standard SSL.

Users' right to opt-out

You may send an email at any time to support@edusource.com.cn to ask to see the information we hold about you and if it is incorrect, we will correct or delete it at your request.